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Privacy Policy / Terms and Conditions

 

Terms and Conditions


Dunn Environmental Services LLC
Wellington, Florida
Last updated: August 9, 2026

Please read these Terms and Conditions carefully before using our services or website. By scheduling service, submitting a contact form, or using our website, you agree to be bound by these terms.

1. Services

Dunn Environmental Services LLC ("we," "us," or "our") provides professional pest control, lawn care, and mosquito misting system services in Palm Beach County and surrounding areas. All services are performed by or under the supervision of a Florida-licensed Certified Operator in Charge holding Florida Pest Control License #JF147137.

Services are performed as described in your service proposal or agreement. We reserve the right to modify, suspend, or discontinue any service with reasonable notice.

2. Appointments and Scheduling

Service appointments are scheduled based on availability. We will make reasonable efforts to arrive within the agreed service window. If we need to reschedule due to weather, equipment issues, or other circumstances beyond our control, we will notify you as soon as possible and reschedule at no additional charge.

If you need to cancel or reschedule, please notify us at least 24 hours in advance. Repeated cancellations without notice may result in a cancellation fee or discontinuation of service.

3. Access to Property

You agree to provide safe and reasonable access to the property for our technicians to perform the agreed services. This includes ensuring gates are unlocked, pets are secured, and any known hazards are disclosed prior to service. We are not responsible for delays or incomplete service resulting from restricted access.

4. Payment

Payment is due at the time of service unless otherwise agreed in writing. We accept cash, check, ACH bank transfer, and online payment via PayPal. Returned checks are subject to a returned check fee. Accounts past due by 30 days may be subject to a late fee and suspension of service.

For prepaid service agreements, fees are non-refundable once service has commenced, except as required by applicable law.

5. Service Guarantee

Where a service guarantee is stated in your proposal or service agreement, we will return to re-treat covered pest activity within the stated period at no additional charge, provided you notify us promptly and the activity is within the scope of the original treatment. The guarantee does not apply to new infestations, structural conditions that prevent effective treatment, or pest activity resulting from changes to the property after service.

6. Pesticide Application Disclosure

All pesticide applications are performed using EPA-registered products applied in accordance with their label directions and Florida law. You have the right to request the name and EPA registration number of any pesticide applied to your property. Records of all applications are maintained as required by Florida Administrative Code Rule 5E-14.

Please inform us of any known allergies, sensitivities, pregnant household members, infants, or pets prior to service so we can select appropriate products and application methods.

7. Treatment Limitations

General pest control services cover common crawling and flying insects as specified in your service agreement. Services do not include treatment for subterranean termites, drywood termites, rodent exclusion or trapping, bed bugs, or other specialty pest services unless separately quoted and agreed upon in writing.

Results may vary depending on sanitation practices, structural conditions, the severity of infestation, and environmental factors. Pest control is an ongoing process and a single treatment may not eliminate all activity.

8. Limitation of Liability

Our liability for any claim arising out of services performed is limited to the cost of the service in question. We are not liable for indirect, incidental, or consequential damages, including but not limited to damage to property caused by pest activity that occurs after treatment.

We carry general liability insurance. Upon request, a Certificate of Insurance will be provided.

9. Text Message Communications

By providing your mobile phone number, you consent to receive text messages from Dunn Environmental Services regarding your scheduled service, appointment reminders, and invoices. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance.

We do not sell or share your mobile number with third parties for marketing purposes.

10. Website Use

The content on our website is provided for informational purposes only. We make no warranties regarding the accuracy or completeness of the information on our site. We reserve the right to modify or discontinue any part of our website at any time without notice.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes arising under these terms shall be resolved in the courts of Palm Beach County, Florida.

12. Changes to These Terms

We may update these Terms and Conditions at any time. Updated terms will be posted on our website with a revised date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

13. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Dunn Environmental Services LLC
Wellington, Florida
Phone: 561-574-4064
Email: Ahmad@dunnenvironmentalservices.com
Website: dunnenvironmentalservices.com

 

Privacy Policy


Dunn Environmental Services LLC
Wellington, Florida
Last updated: August 9, 2026

1. Information We Collect

We collect information you provide directly to us, including your name, address, phone number, email address, and details about your pest control service needs. We collect this information when you contact us, request a quote, schedule service, or submit a form on our website.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and perform pest control services at your property
  • Send appointment reminders, service confirmations, and invoices
  • Respond to your questions and requests
  • Maintain legally required pesticide application records as required by Florida law
  • Send you text messages about your scheduled service, appointments, and invoices if you have provided consent

3. Text Messaging

If you provide your mobile phone number and consent to receive text messages, we may send you service reminders, appointment confirmations, and invoice notifications via SMS. Message frequency varies based on your service schedule.

Message and data rates may apply. You may opt out at any time by replying STOP to any text message we send. Reply HELP for help. For support, contact us at Ahmad@dunnenvironmentalservices.com or 561-574-4064.

We do not sell, share, or rent your mobile phone number to third parties for marketing purposes. Your phone number is used solely to communicate with you about your pest control service.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

  • As required by Florida law, including pesticide application records submitted to or inspected by the Florida Department of Agriculture and Consumer Services (FDACS)
  • With service providers who assist us in operating our business, under confidentiality agreements
  • If required by law, court order, or governmental authority

5. Data Retention

We retain pesticide application records for a minimum of four years as required by Florida Administrative Code Rule 5E-14. Other customer records are retained for as long as necessary to provide services and comply with applicable law.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You may contact us at any time to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Opt out of text message communications by replying STOP to any message
  • Ask questions about how your information is used

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Dunn Environmental Services LLC
Wellington, Florida
Phone: 561-574-4064
Email: Ahmad@dunnenvironmentalservices.com
Website: dunnenvironmentalservices.com

Dunn Environmental Services

561-574-4064

Copyright © 2026 Dunn Environmental Services - All Rights Reserved.

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