1. Information we collect
We collect information you choose to provide when you request a quote, contact us, schedule service, send an attachment, or otherwise communicate with Dunn Environmental Services. This may include your name, email address, phone number, service address, property details, service needs, photos or documents you submit, and records of communication preferences or consent.
2. How we use information
We use information to respond to requests, prepare quotes, schedule and perform services, communicate about appointments and invoices, maintain business and service records, comply with applicable legal and regulatory obligations, protect our systems, and improve the customer experience.
3. SMS and mobile information
If you separately and voluntarily opt in to text messages, we may send messages about your quote request, appointments, service updates, customer support, and invoices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Mobile numbers, SMS opt-in information, and messaging consent records are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers may process communications on our behalf only as needed to provide or support the requested service.
4. Email marketing choices
Marketing or promotional email consent is optional and is separate from requesting a quote or receiving service-related communications. You may unsubscribe from promotional emails using the unsubscribe method provided in those messages.
5. Sharing of information
We do not sell personal information submitted through this website. We may disclose information to service providers that help us host, secure, communicate, process payments, or operate our business; when required by law or valid legal process; to protect safety, rights, or property; or in connection with a legitimate business transaction.
6. Service and regulatory records
Some pest-control and business records must be maintained for periods required by applicable law, regulation, label requirements, contracts, or legitimate business needs. We retain records for as long as reasonably necessary for those purposes rather than applying one retention period to every type of record.
7. Security
We use reasonable administrative and technical measures designed to protect information. No internet transmission or electronic storage system can be guaranteed completely secure.
8. Your choices
You may request correction of inaccurate contact information, ask questions about how your information is used, decline optional SMS or marketing consent, or withdraw SMS consent by replying STOP. Some records may need to be retained when required by law or legitimate business obligations.
9. Children
This website and our pest-control services are not directed to children under 13, and we do not knowingly solicit personal information from children through the quote form.
10. Changes
We may update this policy as our services, website, providers, or legal obligations change. The effective date above reflects the current version.
11. Contact
Dunn Environmental Services LLC
Wellington, Florida
Phone: 561-574-4064
Email: Ahmad@dunnenvironmentalservices.com