1. Information we collect
We collect information you choose to provide when you request a quote, contact us, schedule service, send an attachment, or otherwise communicate with Dunn Environmental Services. This may include your name, email address, phone number, service address, property details, service needs, photos or documents you submit, and related communications.
2. How we use information
We use information to respond to requests, prepare quotes, schedule and perform services, communicate about appointments and invoices, maintain business and service records, comply with applicable legal and regulatory obligations, protect our systems, and improve the customer experience.
3. SMS communications and mobile information
If you voluntarily opt in to receive SMS messages from Dunn Environmental Services, we may use your mobile number and consent record to send appointment confirmations and reminders, technician or service updates, estimate or proposal follow-up, billing or payment reminders, account or service updates, customer support responses, and review requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. SMS consent is optional and is not a condition of purchase.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
4. Sharing of information
We do not sell personal information submitted through this website. We may disclose information to service providers that help us host, secure, communicate, process payments, or operate our business; when required by law or valid legal process; to protect safety, rights, or property; or in connection with a legitimate business transaction. Service providers may process information only as needed to provide services to Dunn Environmental Services and subject to applicable obligations.
5. Service and regulatory records
Some pest-control and business records must be maintained for periods required by applicable law, regulation, product-label requirements, contracts, or legitimate business needs. We retain records for as long as reasonably necessary for those purposes.
6. Security
We use reasonable administrative and technical measures designed to protect information. No internet transmission or electronic storage system can be guaranteed completely secure.
7. Your choices
You may request correction of inaccurate contact information or ask questions about how information you submitted through the website is used. Some records may need to be retained when required by law or legitimate business obligations.
8. Children
This website and our pest-control services are not directed to children under 13, and we do not knowingly solicit personal information from children through the quote form.
9. Changes
We may update this policy as our services, website, providers, or legal obligations change. The effective date above reflects the current version.
10. Contact
Dunn Environmental Services LLC
Wellington, Florida
Phone: 561-574-4064
Email: Ahmad@dunnenvironmentalservices.com